FAQ
What products can I buy on Proludik Store?
What products can I buy on Proludik Store?
We offer a complete range of professional-grade inflatable equipment: games, bouncy castles, slides, obstacle courses, and accessories such as blowers, anchors, carrying bags, and spare parts. You’ll also find foam cannons, color powder for festive events, and other turnkey entertainment products.
Are your products certified and compliant with safety standards?
Are your products certified and compliant with safety standards?
Yes. All our inflatables are made from commercial-grade materials and meet North American safety standards (ASTM, CAN/CSA, etc.).
Do you deliver across Canada?
Do you deliver across Canada?
Yes, we ship anywhere in Canada. Shipping fees vary based on the weight, size of the equipment, and your region. A shipping cost calculator is available at checkout.
Can I customize an inflatable game with my logo or colors?
Can I customize an inflatable game with my logo or colors?
Yes! We offer custom branding services. Perfect for businesses, municipalities, or corporate events.
What is the delivery time after placing an order?
What is the delivery time after placing an order?
Delivery time depends on the product and the level of customization. In-stock items typically ship within 3 to 5 business days. For custom products, expect an average of 8 to 10 weeks for production and delivery.
Are your products covered by a warranty?
Are your products covered by a warranty?
Yes. All our inflatable equipment is covered by a manufacturer’s warranty. Details vary by product. Please refer to the product page or contact our customer service for more information.
Can I get advice before making a purchase?
Can I get advice before making a purchase?
Absolutely! Our team of experts is here to guide you based on your needs, budget, and audience. Call us or use our contact form for personalized recommendations.